Meliá—ME Miami Hotel
A luxury hotel where the guest's phone is the room key, the thermostat, the lighting panel and the service desk—connected devices engineered into one unified mobile app
A personalised luxury experience, delivered through technology
Meliá needed a solution that would create a more personalised luxury hotel experience for guests via technology—not another key card and another phone call to the front desk
Enlyt engineered a technology stack of connected devices integrated into a single mobile application the guest already carries, extending from in-room controls all the way through to back-of-house service engagement
From separate systems to one app
Drag the handle (or just move your mouse across) to compare
a key card, and a phone call
every room system in the guest's hand
What the owner got
"Guests manage room amenities and reach back-of-house services from their own phone—without visiting the front desk or calling staff."
Explore the portfolio
Schematic renderings based on photos—Fulton Market: Bex Walton, CC BY 2.0 · Fitness floor: R. Henrik Nilsson, CC BY 4.0
Want the guest experience on one app?
Tell us what your guests should be able to do from their phone and we'll scope the systems behind it
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